Harv and Marv's Minimum Age Policy
Dear Prospective Passengers:
I wanted to try to explain and assure you we are not wanting to discriminate or
alienate anyone from our tours. To the contrary, we would love to show our
piece of Alaska with everyone, young and old alike. But from past experiences
we have been put in the awkward position of having to implement this minimum
age policy.
By design our company is one of the smallest Whale Watching Companies in
Juneau. Most of our boats carry 6 or less passengers, offering an intimate and
personal setting for our passengers. I personally have been providing these
tours for over six years now. Over this time and on numerous occasions I have
had the unfortunate experience of children ruining the experience for others,
jeopardizing the entire tour and even shortening the length of our tour. As you
can imagine this is an uncomfortable situation for everyone involved.
In response to these unfortunate events we have had to implement a minimum
age policy that restricts children under the age of 13, unless an Exclusive Tour
is booked.
This policy is being implemented to maintain the quality of service to all of our
passengers and not to discriminate against children. Our Goal for each and
every tour is to make it the most enjoyable and positive experience for all.
We are looking into some alternatives and options but until that time we will
need to adhere to this policy. We truly apologize for any inconvenience or
disappointment this may cause.
If you do have children under the age of 13, here are a couple other companies
that do a great job and offer child discounts:
www.alaskagalore.com or www.akwhalewatching.com
If you have any further questions or comments on this issue, please feel free to
contact us at:
info@harvandmarvs.com
or call 907-209-7288
Dear Prospective Passengers:
I wanted to try to explain and assure you we are not wanting to discriminate or
alienate anyone from our tours. To the contrary, we would love to show our
piece of Alaska with everyone, young and old alike. But from past experiences
we have been put in the awkward position of having to implement this minimum
age policy.
By design our company is one of the smallest Whale Watching Companies in
Juneau. Most of our boats carry 6 or less passengers, offering an intimate and
personal setting for our passengers. I personally have been providing these
tours for over six years now. Over this time and on numerous occasions I have
had the unfortunate experience of children ruining the experience for others,
jeopardizing the entire tour and even shortening the length of our tour. As you
can imagine this is an uncomfortable situation for everyone involved.
In response to these unfortunate events we have had to implement a minimum
age policy that restricts children under the age of 13, unless an Exclusive Tour
is booked.
This policy is being implemented to maintain the quality of service to all of our
passengers and not to discriminate against children. Our Goal for each and
every tour is to make it the most enjoyable and positive experience for all.
We are looking into some alternatives and options but until that time we will
need to adhere to this policy. We truly apologize for any inconvenience or
disappointment this may cause.
If you do have children under the age of 13, here are a couple other companies
that do a great job and offer child discounts:
www.alaskagalore.com or www.akwhalewatching.com
If you have any further questions or comments on this issue, please feel free to
contact us at:
info@harvandmarvs.com
or call 907-209-7288
| Harv and Marv's P.O. Box 32825 Juneau, AK 99803 907-209-7288 contact@harvandmarvs.com |
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